LONG BEACH, CALIF. (Nov. 6, 2007) — A class action lawsuit (Case #07CC01402), was filed today in Orange County Superior Court against S&F Management Company, Inc.; S&F Management Company, LLC; Windsor Healthcare Management, Inc.; and its 15 skilled nursing care facilities around the state [see list by city at end of release] on behalf of Donald Boone by and through his Attorney in Fact, Virginia Boone, on his behalf and on behalf of all California citizens who resided in, or are residing in, one of the company’s California facilities from November 7, 2003 through November 7, 2007.
The complaint alleges that Windsor promotes itself to people who are elderly and to their families by claiming to provide superior and attentive care. Windsor’s advertisements, web sites, brochures and other promotional materials claim the facilities provide skilled nursing care services of a particular standard and quality which will meet the needs of prospective and current residents.
“The Windsor facilities make great claims, but they don’t deliver. In fact, I believe they’re an elder abuse case in the making,” says Long Beach, Calif., plaintiff attorney Stephen Garcia of The Garcia Law Firm. “We know they aren’t providing what they promise – excellent care – because the 15 facilities have a long record with the California Department of Health Services of repeatedly receiving citations of deficiencies that found the facilities consistently provided their residents substandard care and violated their rights.”
Garcia points to Windsor Manor Rehabilitation Center of Concord to illustrate his case. The facility received a mind-boggling 64 notices of deficiencies from June 1, 2006 to August 31, 2007. The state average during this time period is 15.
The lawsuit alleges that substandard care and neglect of residents’ rights was a corporate-wide strategy and policy mandated by its parent corporations, officers, and specifically the principals of S&F Management, Lee C. Samson, president, and Lawrence E. Feigen, Chief Operation Officer. Windsor and its principals deliberately understaffed its facilities by forcing each to operate under a budget, approved and directed by them and the directors of the individual facilities, resulting in increased business profits by charging for services that were not provided.
S&F Management is a privately owned West Hollywood-based company that operates skilled nursing facilities under the Windsor name. It was formed in 1990 to allegedly turn troubled facilities into profitable operations.
“Basically, we believe that Windsor’s corporate strategy and policy is to maximize profit at the expense of the elderly and vulnerable people it claims to serve,” says Garcia. “A June 26, 2007 article in the Fremont local paper celebrates the remodeled Windsor Park Care Center with a ‘posh reception’ and praise for Samson and Feigen from a local county supervisor. I wonder how the Fremont community would feel to hear that from June 1, 2006 to August 31, 2007, the facility racked up 20 citations of deficiencies for substandard care and rights violations.”
For information about the class action suit, contact Stephen Garcia at The Garcia Law Firm, (800) 281.8515 or www.lawgarcia.com.
California Facilities ANAHEIM
Windsor Gardens Convalescent Center of Anaheim
June 1, 2006 to Aug. 31, 2007: 17 notices of deficiencies
ARTESIA
Windsor Palms Care Center of Artesia
June 1, 2006 to Aug. 31, 2007: 25 notices of deficiencies
June 1, 2005 to May 31, 2006: 15 notices of deficiencies
CONCORD
Windsor Manor Rehabilitation Center of Concord
June 1, 2006 to Aug. 31, 2007: 64 notices of deficiencies
June 1, 2005 to May 31, 2006: 16 notices of deficiencies
June 1, 2004 to May 31, 2005: 15 notices of deficiencies
FREMONT
Windsor Park Center of Fremont
June 1, 2006 to Aug. 31, 2007: 20 notices of deficiencies
June 1, 2005 to May 31, 2006: 32 notices of deficiencies
FULLERTON
Windsor Gardens Care Center of Fullerton
June 1, 2006 to Aug. 31, 2007: 29 notices of deficiencies
HAWTHORNE
Windsor Gardens Convalescent Center of Hawthorne
June 1, 2006 to Aug. 31, 2007: multiple notices of deficiencies HAYWARD
Winder Gardens Care Center of Hayward
June 1, 2005 to May 31, 2006: 14 notices of deficiencies LONG BEACH
Windsor Convalescent Center of North Long Beach
June 1, 2006 to Aug. 31, 2007: 23 notices of deficiencies
June 1, 2005 to May 31, 2006: 22 notices of deficiencies
Windsor Convalescent Center of Long Beach
June 1, 2006 to Aug. 31, 2007: 19 notices of deficiencies
June 1, 2005 to May 31, 2006: 29 notices of deficiencies
LOS ANGELES
Windsor Gardens Convalescent Hospital of Los Angeles (90019)
June 1, 2006 to Aug. 31, 2007: multiple notices of deficiencies
NATIONAL CITY
Windsor Gardens Convalescent Center of San Diego
June 1, 2004 to May 31, 2005: 20 notices of deficiencies
NORTH HOLLYWOOD
Windsor Gardens Healthcare Center of North Hollywood
June 1, 2006 to Aug. 31, 2007: 7 notices of deficiencies
June 1, 2004 to May 31, 2005: 25 notices of deficiencies
SALINAS
Windsor Gardens Rehabilitation Center of Salinas
June 1, 2006 to Aug. 31, 2007: 23 notices of deficiencies
June 1, 2005 to Aug. 31, 2006: 28 notices of deficiencies
June 1, 2004 to May 31, 2005: 32 notices of deficiencies SAN DIEGO
Windsor Gardens Convalescent & Rehabilitation Center of Golden Hill
June 1, 2006 to Aug. 31, 2007: 22 notices of deficiencies
VAN NUYS
Windsor Terrace Healthcare Center
June 6, 2006 to Aug. 31, 2007: 25 notices of deficiencies
June 1, 2005 to May 31, 2006: 14 notices of deficiencies
June 1, 2004 to May 31, 2005: 18 notices of deficiencies